This comfortable hotel was renovated in 2009 and is located in Bayswater, just a short walk from Hyde Park and one stop from Marble Arch. It is an ideal location for shopping and visiting plenty of restaurants, bars and pubs, which are all within walking distance.

The hotel was built in 1860. 114 rooms, including 2 suites, 24 single rooms and 62 double rooms, are available to guests in a 7-storey main building and a 3-storey auxiliary building. English-speaking staff at the reception desk are on hand round the clock to assist guests with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Further services include a babysitting service, a car hire service, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking.

Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet and a dinner à la carte or as a set menu are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.